Returns and Exchanges
100% Happiness Guarantee
We guarantee you will love High Heeled Homemaker, or your money back. We want you to absolutely love your purchase. If you’re not satisfied with your order –for whatever reason– simply return it within 30 days of your purchase for a refund or exchange.
RETURNS
High Heeled Homemaker will gladly accept unopened, unused merchandise for return or exchange. In order to ensure a full refund or replacement, email us at [email protected] with your order number and a brief description. We will review the email and notify you within 24 hours of approval. Once approved, we will contact you with mailing instructions. Customer is responsible for paying for own shipping costs or lost returns.
Please return the product, in its original packaging and shipping materials, along with a copy of your invoice. PLEASE NOTE: sale, discontinued, limited edition, sample or promotional merchandise is non-returnable.
Please specify:
- Item to Return or Exchange
- Reason for Return or Exchange
We are not responsible for lost and/or damaged return shipments. Return shipping and handling fees are not refundable.
Ship Return To
High Heeled Homemaker
12709 Old New Oregon Rd
Cresco, IA 52136
High Heeled Homemaker will gladly accept unopened, unused merchandise for return or exchange. Once your return is received and inspected, we’ll issue you a refund or exchange in the amount of your original purchase price. Once your return is processed, you will be credited the price of the products less original shipping and handling costs. Shipping costs are non-refundable, unless the return was a result of our error.
Orders which originally received a qualifying promotion, such as a “free shipping offer” or “gift with purchase”, will have the appropriate adjustments made to any refund due. Sale, discontinued, sample or promotional merchandise is non-returnable. Refunds will always be issued to the same account to which they were charged and will be processed within 30 days of receipt of your return. You will receive an email confirmation when your return is processed.
- When you return your unopened, unused merchandise to High Heeled Homemaker by mail within 30 days of purchase date, you will receive a full refund to your credit card or PayPal for the price of the item(s).
- If we receive your item(s) opened or used, or if they were paid with a High Heeled Homemaker Gift Card, online store credit, voucher or marked “Returned to Sender” you will receive a refund in the form of an online store credit for the item(s).
- Items received more than 30 days after the purchase date may not be returned by mail.
Returned products will never be resold.
We strive for consistency, but please note our products are handmade so scents and textures may vary from order to order.